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Discussion topic: Cant change my email address

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Cant change my email address

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @483 to chat.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Cant change my email address

Posted by a Sky employee

We are still looking to help you @483. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Tariq1 This message was authored by: Tariq1

Re: Cant change my email address

Same here my contact email address needs changing and i kerp getting an error message.

 

This message was authored by caesarome This message was authored by: caesarome

Re: Cant change my email address

Posted by a Superuser, not a Sky employee. Find out more

@Tariq1 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Cant change my email address

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Tariq1.

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Cant change my email address

Posted by a Sky employee

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.

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