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Discussion topic: Cannot view my bills or payments online

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janet881
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This message was authored by janet881 This message was authored by: janet881

Cannot view my bills or payments online

‎23 Jul 2024 07:13 PM

Hi I cannot view or edit any account product or details in my sky account. When I try I get a message Page restricted or you have no products????  Anyone help with this??

 

Janet

 

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caesarome
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Re: Cannot view my bills or payments online

‎23 Jul 2024 07:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@janet881 

Try working through this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

 

Let us know how you get on,

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cannot view my bills or payments online

‎23 Jul 2024 07:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@janet881 

Try working through this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

 

Let us know how you get on,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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janet881
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This message was authored by janet881 This message was authored by: janet881

Re: Cannot view my bills or payments online

‎23 Jul 2024 08:16 PM

Thanks for the advice. All sorted. Just had to link the account number@

 

Janet

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