0

Discussion topic: Cannot verify Sky ID

Reply
This message was authored by drofidnas This message was authored by: drofidnas

Cannot verify Sky ID

Hi

 

Returning to Sky after 4 years and need to verify my Sky id. Apparently I can't use the same email as before due to reasons I can't fathom but regardless, I've tried to set up the account with two fresh email accounts and they both fail the verification stage 

 

The email is received, the button is clicked and then I get an "Unexpected error" page.

 

Is the system down at the moment? I tried Wednesday and again today (Friday).

 

Thanks

 

Chris 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot verify Sky ID

Posted by a Superuser, not a Sky employee. Find out more

@drofidnas 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

 

https://www.sky.com/mydetails/sky-id

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion