tried to redeem my vouchers for £25 to replace my faulty remote I have spoke to several Sky advisors and they make out it is east but I've not managed it after 4wks of trying and feel like giving up and purchasing one!
So what is actually happening, are you saying you are unable to login to claim them as it isn't clear what your issue is ?
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I have been trying for 4wks to redeem my Sky vouchers (£25 to purchase a new remote from Tesco to replace my faulty remote) I have spoke to various Sky advisors, the majority of them I can't understand, and have got nowhere! I am fed up explaining the problem and being told there's a 'glitch' or try again in 5 days! 4wks later I am no nearer to redeeming my voucher and I feel like giving up and purchasing one myself!
Posted by a Superuser, not a Sky employee. Find out more
So your issue is you are unable to login to the Sky website to claim these vouchers due to errors cropping up ?
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Posted by a Superuser, not a Sky employee. Find out more
And what is happening when you try to redeem them, if you see an error message what does it say ?
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To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it. This isn't a live chat so replies are not instant.
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as a new sky customer i completely agree i was sent a link for the £50 voucher for a new customer and when i tried to link it to Tescos the whole thing vanished and i am now left with a message saying i claimed my reward which actually is totally wrong i have since spent the last week or so trying to get some help from Sky this is not a great start Sky you need to sort out problems and not ignore them
