Discussion topic: Cancelling some of my package
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Message posted on 17 Oct 2024 01:57 PM
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Cancelling some of my package
Looking to cancel some of my package, Sky Cinema as I don't watch it but finding it difficult to get to where I can cancel it, any help is much appreciated.
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Message posted on 17 Oct 2024 01:59 PM
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Re: Cancelling some of my package
You can't cancel via the forum, I'm afraid. The simplest way to cancel is to call.
Message posted on 17 Oct 2024 02:00 PM
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Re: Cancelling some of my package
You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-tv
Select "No, I still need help" at the bottom of the page on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Oct 2024 02:15 PM - last edited: 17 Oct 2024 02:50 PM
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Re: Cancelling some of my package
When cancelling Sky Cinema also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv
Remember that if you have 'in contract' discounts you may not be able to remove it.
edit- for adding missed word
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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