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Discussion topic: Cancelling sky cinema?

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This message was authored by Summer821 This message was authored by: Summer821

Cancelling sky cinema?

. Canceling Sky Cinema ?
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancelling sky cinema?

Posted by a Superuser, not a Sky employee. Find out more

@Summer821 
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cancelling sky cinema?

Posted by a Superuser, not a Sky employee. Find out more

You can't cancel on a public forum.

 

You may be able to cancel online via youe MySky account ( however packages where you are tied into a minimum term contract it's likely the option will be disabled online)

 

.https://www.sky.com/mysky/tv/tv-packs 

The other option is to phone Sky, however if you are in a minimum term contract for Sky Cinema they may refuse the cancellation request (which is allowable under the T&Cs). If you have discounts on the base Sky Tv package it's also possible those discounts may be dependent on Sky Cinema so if removal of Sky Cinema is allowed it may affect the price of your other Sky TV packs. The removal of Sky Cinema if allowed would require a 31 day notice period. 



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This message was authored by jamie580480 This message was authored by: jamie580480

Re: Cancelling sky cinema?

I HAVE NEVER HAD SKY CINEMA........WHY WOULD I CANCEL THIS IF I HAVE NEVER HAD IT

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Cancelling sky cinema?

Posted by a Superuser, not a Sky employee. Find out more

@jamie580480 wrote:

I HAVE NEVER HAD SKY CINEMA........WHY WOULD I CANCEL THIS IF I HAVE NEVER HAD IT


Ok, if you've never had it you don't need to cancel it.

I am just another Sky customer and my views are my own
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