05 Nov 2024 08:42 PM
My recent Sky broadband package has been cancelled. I no longer require sky TV as was planning to have both accounts.
Please take this as notice of my cancellation and therefore no longer require an engineer on Thursday 7th November.
Please note that Sky offered a package they were unable to Honor.
Regards,
James (formerly at 97 Thorpe Road)
05 Nov 2024 08:44 PM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers on here. You can't cancel via the forum. You'll need to call Sky to cancel an installation.
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).
Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).
Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
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