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Discussion topic: Cancelled subscription, receiving bill update

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This message was authored by: BeebBop39

Cancelled subscription, receiving bill update

Hi!

 

I cancelled and switched broadband provider from Sky earlier this year in January, however earlier this week I received an email about the increase in my broadband subscription this coming April.

 

Tried to call to discuss but I'm left discussing it with a bot who doesn't help much.  Anyone know what to do?

 

Thank you!

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This message was authored by: caesarome

Re: Cancelled subscription, receiving bill update

Posted by a Superuser, not a Sky employee. Find out more

@BeebBop39 

If Sky stopped billing you as they should have done when you switched and nothing is showing on what will have been your April Sky bill then this appears to have been sent to you in error.

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