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Discussion topic: Cancelled subscription, receiving bill update
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This message was authored by: BeebBop39
Message posted on 12 Mar 2026 01:36 PM
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Cancelled subscription, receiving bill update
Hi!
I cancelled and switched broadband provider from Sky earlier this year in January, however earlier this week I received an email about the increase in my broadband subscription this coming April.
Tried to call to discuss but I'm left discussing it with a bot who doesn't help much. Anyone know what to do?
Thank you!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Mar 2026 01:46 PM
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Re: Cancelled subscription, receiving bill update
If Sky stopped billing you as they should have done when you switched and nothing is showing on what will have been your April Sky bill then this appears to have been sent to you in error.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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