Discussion topic: Cancelled sky
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Message posted on 12 Aug 2025 06:52 AM
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Cancelled sky
I now no longer have sky but my next bill is showing as £49 credit. Please can this amount be transferred into my bank account. My payment method is still open and active. Thank you
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All Replies
Message posted on 12 Aug 2025 07:11 AM
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Re: Cancelled sky
@Kerry29091
We would normally escalate this to Sky on here via their Messaging Team, but unfortunately the process is currently switched off and will be unavailable for about another week. You can contact Sky by other means; through social media, Sky Assistant or by calling in perhaps.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Aug 2025 10:30 AM
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Re: Cancelled sky
Hi @Kerry29091 Just to emphasise, you are not talking to Sky. Please see Welcome below.
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