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Discussion topic: Cancelled broadband

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Avatar for Joanne184
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This message was authored by: Joanne184

Message posted on ‎01 Sep 2026 08:37 PM

Cancelled broadband

Hi, 

I cancelled my sky broadband but need sky to send me my final bill in pdf Format with the following information - 

Name of account holder and address on final bill.

2. Broadband Charges for Debit adjustment/early termination charge.

3. Disconnection date of your previous supplier.

 

how can I go about obtaining this? 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Sep 2026 08:53 PM

Re: Cancelled broadband

Posted by a Superuser, not a Sky employee. Find out more

@Joanne184  All bills are accessed via your Sky account which you can print off a PDF, Sky won't send a seperate final bill.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: daveNOS

Message posted on ‎01 Sep 2026 08:53 PM

Re: Cancelled broadband

Posted by a Superuser, not a Sky employee. Find out more
@Joanne184 wrote:

Hi, 

I cancelled my sky broadband but need sky to send me my final bill in pdf Format with the following information - 

Name of account holder and address on final bill.

2. Broadband Charges for Debit adjustment/early termination charge.

3. Disconnection date of your previous supplier.

 

how can I go about obtaining this? 

@Joanne184 You can download your bill in pdf formate from your account, you will have to use a web browser as the app doesn't have the option.

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This message was authored by: caesarome

Message posted on ‎01 Sep 2026 09:35 PM

Re: Cancelled broadband

Posted by a Superuser, not a Sky employee. Find out more

@Joanne184 

It is via this link you can download the bill:

 

https://www.sky.com/bill/tv-broadband-talk

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