Discussion topic: Cancellation
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Message posted on 11 Dec 2024 06:33 PM
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Cancellation
I want cancell contract and I am login and I can't do that ! It's broadband
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All Replies
Message posted on 11 Dec 2024 06:47 PM
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Re: Cancellation
@Tatianacarvill You will either need to call Sky to cancel, or switch to another provider by signing up with them, they will initiate the transfer.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 11 Dec 2024 07:34 PM
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Re: Cancellation
@Tatianacarvill
To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help
https://www.sky.com/help/articles/cancel-sky-broadband
Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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