0

Discussion topic: Cancellation

Reply
Avatar for Tatianacarvill
Level 1 icon
What's this?
This message was authored by: Tatianacarvill

Message posted on ‎11 Dec 2024 06:33 PM

Cancellation

I want cancell contract and I am login and I can't do that ! It's broadband 

Report post
Post 1 of 3
442 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎11 Dec 2024 06:47 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Tatianacarvill  You will either need to call Sky to cancel, or switch to another provider by signing up with them, they will initiate the transfer.

 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
435 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎11 Dec 2024 07:34 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Tatianacarvill 
To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
424 Views
0 Likes
Reply
Reply