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Discussion topic: Billing

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Avatar for Lisa7525
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This message was authored by: Lisa7525

Message posted on ‎11 Dec 2024 05:57 PM

Billing

I set up a new phone account as a Christmas gift the phone as not been activated yet but I'm getting a bill for not using ut yet how is this right

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎11 Dec 2024 06:22 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Is this for a device and/or data plan?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎11 Dec 2024 07:24 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Lisa7525 

For the sim billing starts after the sim has been activated, for the phone it starts after it has been delivered no matter if you are suing it or not.

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