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Discussion topic: Cancellation

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Avatar for Liamh3090
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This message was authored by: Liamh3090

Message posted on ‎27 Aug 2024 12:38 PM

Cancellation

Hi. I'm looking to cancel my sky stream within the cooling off period however I can't seem to find anywhere to do it. Iv found it on the sky help however the email address given isn't valid. My concern is I'm coming close to my 31 days and I desperately don't want to be committed to a service I'm not happy with. I would appreciate some help. thank you in advance. 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Aug 2024 01:00 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

You'll have to call Sky to cancel.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 Aug 2024 01:38 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Liamh3090 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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