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Avatar for Andrew116
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This message was authored by: Andrew116

Message posted on ‎07 Apr 2026 08:07 AM

Cancel

Cancel the free channels I was given 

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎07 Apr 2026 08:09 AM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more

@Andrew116 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

I presume you mean Sky Sports or Sky Cinema ?

To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎07 Apr 2026 08:09 AM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more

@Andrew116 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

I presume you mean Sky Sports or Sky Cinema ?

To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎07 Apr 2026 08:52 AM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more

@Andrew116  No one here woukd lnow what channels you have been given, to cancel any part of your subscription you need to call as advised.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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