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Discussion topic: Cancel subscription

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This message was authored by: Angela200

Cancel subscription

Hi I would like to cancel all my subscriptions apart from sky mobile i can't seem to be able to access any information on how to cancel only find information on adding can you plz forward a phone number for me 

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This message was authored by: caesarome

Re: Cancel subscription

Posted by a Superuser, not a Sky employee. Find out more

@Angela200 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

If you call then say nothing when asked any questions by the bot and remain on the line.

For Broadband and Talk If you are moving to another ISP then you could use the one touch switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/


If not then you need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

Select "No, I still need help" at the bottom of the page on the above link.

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