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Discussion topic: Cancel subscription

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This message was authored by Don24 This message was authored by: Don24

Cancel subscription

I can't afford my internet subscription when does contract end 

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Don24
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This message was authored by Don24 This message was authored by: Don24

Re: Cancel subscription

Could someone call me please many thanks Donna Bloor

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cancel subscription

Posted by a Superuser, not a Sky employee. Find out more

@Don24 wrote:

Could someone call me please many thanks Donna Bloor


This is a public community forum of other Sky customers so you won't be called on the back of a post.

 

If you wish to speak to someone it's usually best to phone Sky. 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cancel subscription

Posted by a Superuser, not a Sky employee. Find out more

@Don24 wrote:

I can't afford my internet subscription when does contract end 


Contracts don't end, it's the minimum term that end on a contract. To terminate a contract you need to provide 14 days notice for Broadband.

 

The minimum term end date is typically found within your My Sky account. If you look under broadband it should tell you which package you are on and when the minimum term expires.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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