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Discussion topic: Cancel sky subscription

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This message was authored by: RobinCarroll77

Cancel sky subscription

Wish to leave sky as can't afford it anymore 

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This message was authored by: Mark39

Re: Cancel sky subscription

Posted by a Superuser, not a Sky employee. Find out more

@RobinCarroll77 you can't cancel here. The simplest way to cancel is to call and give the notice required.

 

If you're 'in contract' there may be early termination charges,  or Sky may not allow you to cancel.

This message was authored by: caesarome

Re: Cancel sky subscription

Posted by a Superuser, not a Sky employee. Find out more

@RobinCarroll77 

You need to contact Sky and give them 31 days notice to cancel a TV subscription iso you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

If you call then say nothing when asked any questions by the bot.

 

If you are moving to another ISP for your broadband  then you could use the one touch switching system which is explained in this link


https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-broadband-provider

 

If not then you need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

Select "No, I still need help" at the bottom of the page on the above link.

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