Cancel sky kids

[Gydes59]

I was given sky kids free for two months but was told to contact you after 1 month to cancel it which is what I'm trying to do please

[Annie+UK · Accepted solution]

This forum is primarily customer-to-customer help, you're not talking to Sky support

You need to phone Sky to cancel

[Daniel0210]

@Gydes59 
To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade