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Discussion topic: Cancel services

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This message was authored by jonnywhitham This message was authored by: jonnywhitham

Cancel services

Want to cancel services
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This message was authored by caesarome This message was authored by: caesarome

Re: Cancel services

Posted by a Superuser, not a Sky employee. Find out more

@jonnywhitham 

You will need to contact Sky and if you are not in a contact then give the required notice of 31 days for TV and 14 days for Broadband and Talk.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel services

Posted by a Superuser, not a Sky employee. Find out more

@jonnywhitham 
To cancel all your TV subscription, the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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