Discussion topic: Cancel services
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Message posted on 16 Jan 2025 08:00 PM
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Cancel services
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Message posted on 16 Jan 2025 08:03 PM
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Re: Cancel services
You will need to contact Sky and if you are not in a contact then give the required notice of 31 days for TV and 14 days for Broadband and Talk.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Jan 2025 08:23 PM
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Re: Cancel services
@jonnywhitham
To cancel all your TV subscription, the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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