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Discussion topic: Cancel order

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This message was authored by Destiny1 This message was authored by: Destiny1

Cancel order

Hello, I have a WiFi coming on Monday, I've tried to cancel with virgin and they are charging me £300 to cancel which I can't afford to pay so I need to cancel sky 


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Cancel order

Posted by a Superuser, not a Sky employee. Find out more

@Destiny1  You will need to call Sky to cancel as the forum can't do this for you.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Cancel order

Posted by a Superuser, not a Sky employee. Find out more

@Destiny1  You will need to call Sky to cancel as the forum can't do this for you.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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