@Amiwhite
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
For Broadband and Sky Talk subscriptions this link explains how to switch to an alternative broadband provider or the various methods to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you try to cancel whilst still in a minimum term deal you will most likely have to pay an early termination charge - Sky should notify you if you do and how much they’ll charge. Only in very limited unique circumstances will early termination charges be removed.
https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early
NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. It’s important you keep any proof of posting indefinitely.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
