Discussion topic: Cancel as a bill payer not the account holder

This message was authored by: j1000. · ‎22 Mar 2023

Help - I work for a charity and Sky was taken out in a managers name who has now left, the charity is still paying for the service and we need to cancel it but can't access this particular account.

The direct debit also covers several other Sky accounts so we don't want to just cancel the direct debit.

Is there an address we can write to cancel this one contract and leave the others in place?

This message was authored by: caesarome · ‎22 Mar 2023

Only the account holder can cancel this so you would need to contact them and ask them to do this.

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This message was authored by: PandJ2020 · ‎22 Mar 2023

Was it a business contract or a consumer one? If the latter then, as above, only the account holder can action.

I am just another Sky customer and my views are my own

Discussion topic: Cancel as a bill payer not the account holder

Cancel as a bill payer not the account holder

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