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Discussion topic: Cancel a product

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Avatar for Garethtr
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This message was authored by: Garethtr

Message posted on ‎10 Aug 2026 07:24 PM

Cancel a product

Can anyone shed any light on how to downgrade my packages with sky using the app
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 Aug 2026 07:27 PM

Re: Cancel a product

Posted by a Superuser, not a Sky employee. Find out more

@Garethtr 

What is it that you want to downgrade ?

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Message posted on ‎10 Aug 2026 07:28 PM - last edited: ‎10 Aug 2026 07:29 PM

Re: Cancel a product

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Hi @Garethtr   Only Marketplace subscriptions can be downgraded online. Sky normally want to check your identity before making any changes.

Welcome to the Sky Community Forum

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This message was authored by: Garethtr

Message posted on ‎10 Aug 2026 07:28 PM

Re: Cancel a product

Netflix and sports
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Message posted on ‎10 Aug 2026 09:03 PM

Re: Cancel a product

Posted by a Superuser, not a Sky employee. Find out more
@Garethtr wrote:
Netflix and sports

Potentially via https://www.sky.com/mysky/tv/tv-packs

 

However worth noting for something like Sky Sports, if you are in a minimum term contract for that ( for a discount) the option is usually grey-out for that as Sky would be unlikely to allow you to remove it whilst in the minimum term.

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