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Discussion topic: Cancel Sky

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This message was authored by: Toots14

Cancel Sky

Hi, in 2025 I was paying 79-50 a month for my package. In Jan this year it increased to 89-52.

Contacted them to reduce cost and in Feb I paid 71-44.

March they took 80-00

Apr 86-00

May 103-00.

Managed to speak to them and was told I was under contract until Jan 2027 and can only give notice then, one month required.

Is this legal? 

Any advice gratefully received. Thanks.

 

 

 

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This message was authored by: Daniel0210

Re: Cancel Sky

Posted by a Superuser, not a Sky employee. Find out more

@Toots14 

You agreed to the T's and C's.


The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term (in one payment). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: Cancel Sky

Posted by a Superuser, not a Sky employee. Find out more

@Toots14 

Thete was a price rise in April which might explain why you saw an increase on your March and April bills. The May one could be due to discounts ending.

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