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Discussion topic: Cancel LFCTV

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This message was authored by: Mike6731

Cancel LFCTV

How do I cancel LFCTV? I've looked through the app but can't see anything 

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This message was authored by: caesarome

Re: Cancel LFCTV

Posted by a Superuser, not a Sky employee. Find out more

@Mike6731 

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs


If then you need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

If you call then say nothing when asked any questions by the bot and remain on the line.

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This message was authored by: GO6

Re: Cancel LFCTV

Did you manage to cancel LFCTV? If so, I'd like to know how you done it. I find it disgusting that there's no easy way to cancel a subscription. All deliberate of course.
Every time I try, I'm redirected to either the 'sorry you're leaving' cancel the whole of Sky TV or something pops up and they try and sell me something else! It's so frustrating and needs looking into. It's all designed so we give up and end up keeping the subscription. Terrible service.

 

Any feedback would be very much appreciated. Thanks.

This message was authored by: DaveDrizen

Re: Cancel LFCTV

If you subscribed though Sky on your Sky box you will have to contact Sky  you will have to contact Sky as described abov,e  give 32 days notice, however if you subscribe direct with Liverpool fc for the " All red video"  package" on line go to your profile page of Liverpool FC web site and cancel on there.

This message was authored by: DaveDrizen

Re: Cancel LFCTV


@GO6 wrote:

Did you manage to cancel LFCTV? If so, I'd like to know how you done it. I find it disgusting that there's no easy way to cancel a subscription. All deliberate of course.
Every time I try, I'm redirected to either the 'sorry you're leaving' cancel the whole of Sky TV or something pops up and they try and sell me something else! It's so frustrating and needs looking into. It's all designed so we give up and end up keeping the subscription. Terrible service.

 

Any feedback would be very much appreciated. Thanks.


I subscribed to LCTV on line to "All red video" package which included all the preseason matches.  It offered  me a 14 day free trial period  so I cancelled the subscription straight away via the Liverpool footbal club web site and still got the free 14 days, as I was only interested in in watching preseason matches live, as the rest of Liverpool matches  are on sky sports as usual. I watch them  on my tv firestick as this subscription did not include viewing on the sky box. If you subscribed though Sky on your Sky Q box then  you have to phone Sky to cancel and requires a 31 day notice period.

 

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