25 Jan 2025 05:26 PM
I recently placed an order for sky tv and broadband and trying to login to the my sky app to access my account.
i can log in using the email and password but it asks to submit my postcode and when I do that it says 'error occurred' and then doesn't let me log in properly
26 Jan 2025 11:54 AM
Posted by a Sky employeeHi @Liv2397
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
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