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Discussion topic: Can I cancel my sky cinema please

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This message was authored by William65 This message was authored by: William65

Can I cancel my sky cinema please

Can I cancel my sky cinema subscription after my free trial

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This message was authored by GD1 This message was authored by: GD1

Re: Can I cancel my sky cinema please

Posted by a Superuser, not a Sky employee. Find out more

@William65 wrote:

Can I cancel my sky cinema subscription after my free trial


Not through a public forum you can't, you will need to call Sky to do this.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I cancel my sky cinema please

Posted by a Superuser, not a Sky employee. Find out more

@William65 
To remove part of your Sky Q/+ TV package you need to give 31 days notice so you're likely to be charged for another monthly period. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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