I've just been called by the 0800 number. I answered but there was a long delay before it connected. The Indian female asked to speak to me by my first name only. I asked who is calling, she said " it's sky", I asked "what's it regarding", she hung up ??
I think Sky's number has been spoofed. Any thoughts??
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
If that was a Sky call then before even talking to you they should have asked you for your telephone account password so if they didn't then it could well have been a scam call.
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