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Discussion topic: Callback

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This message was authored by: Collette69

Callback

I need a call back asap as i cant contact sky

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This message was authored by: GD1

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69  No one can call you back as this is a customer helps customer community, no Sky staff here can call you back either as no one will know who you are or even your contact details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69 

You haven't contacted Sky by posting on here. This is a customer to customer discussion forum where we try to help other customers.

 

Sky won't / can't contact you based on your post. Your Community username isn't linked to any Sky accounts you may have, so no one knows who you are anyway. You need to initiate contact to discuss.

 

Whats happening when you call apart from a queue? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Mark39

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69 we may be able to offer some help, if you tell us why you want to contact Sky?

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This message was authored by: Collette69

Re: Callback

I need to speak to them as cant call out

 

This message was authored by: Daniel0210

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69 

Are your services restricted due to a missed payment(s)? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: GD1

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69 wrote:

I need to speak to them as cant call out

 


If you explain the issue we may still be able to get you help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Mark39

Re: Callback

Posted by a Superuser, not a Sky employee. Find out more

@Collette69 wrote:

I need to speak to them as cant call out

 


@Collette69 if your services have been restricted,  the unfortunate reality is that there's no point trying to contact Sky. They won't reinstate your service until the overdue amount is paid in full and your monthly payment re-setup.

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