0

Discussion topic: Call charges for NGN numbers

Reply
This message was authored by TR9 This message was authored by: TR9

Call charges for NGN numbers

Hi everyone

Am new to the community, hello there everyone 🙂  I would like to ask about phone charges for NGN numbers -what are they please? My latest bill has a £7.25 charge for an 0300 number, with the type - 'calls to NGN numbers' .  I thought 01, 02 and 03 calls were free within a set time, but may have forgotten over time. Thank you.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Call charges for NGN numbers

Posted by a Superuser, not a Sky employee. Find out more

@TR9 

They are inclusive for up to 60 minutes. If your call goes over that you are charged for the whole call. Ideally you need to hang up after 55+ minutes and redial. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Call charges for NGN numbers

Posted by a Superuser, not a Sky employee. Find out more

I presume this is a landline instead of mobile?

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Call charges for NGN numbers

Posted by a Superuser, not a Sky employee. Find out more

@TR9 

Sorry, I should have clarified the info I provided is for Sky Talk landline charges on tariffs other than Sky Pay As You Talk where all calls are chargeable. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
TR9
Topic Author
This message was authored by TR9 This message was authored by: TR9

Re: Call charges for NGN numbers

@PandJ2020 

 

Yes, its for a landline, thank you.

TR9
Topic Author
This message was authored by TR9 This message was authored by: TR9

Re: Call charges for NGN numbers

 

@Daniel0210 

 

Thank you for your update, no apology needed.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion