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Discussion topic: Broadband

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Freya1982
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This message was authored by Freya1982 This message was authored by: Freya1982

Broadband

‎11 Jul 2023 04:31 PM

I have had awful services for most of June and July. 
a BT engineer seems to of fixed the issue today. Why have I paid £77 last month for services not fit for purpose ? 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Broadband

‎11 Jul 2023 04:42 PM

Posted by a Superuser, not a Sky employee. Find out more
@Freya1982 wrote:

Why have I paid £77 last month for services not fit for purpose ? 

You may qualify for autocompensation: https://www.sky.com/help/articles/auto-compensation

 

If not, you'll have to complain to Sky for any credit.

I am just another Sky customer and my views are my own
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