Discussion topic: Broadband charges

This message was authored by: Lou710 · ‎10 Oct 2024

I would like to know why I'm still having to pay the £39.75 when I have just changed over to broadband and talk which is £27

This message was authored by: Daniel0210 · ‎10 Oct 2024

@Lou710

How long ago did you negotiate the new rate? Your bills may take a day or two to update. As bills are generated 14 days before the payment date that might explain the most recent charge.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Lou710 · ‎10 Oct 2024

A month ago

This message was authored by: Daniel0210 · ‎10 Oct 2024

@Lou710

Do your future bills show the payment figure you're expecting?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Broadband charges

Broadband charges

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