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Discussion topic: Broadband cancellation bill

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This message was authored by: StephenT2

Message posted on ‎25 Jul 2025 03:33 PM

Broadband cancellation bill

I switched my broadband to Fibrus offer to good. But as I was still in contract with Sky I had to pay a fee. I need confirmation of the cancellation fee with my details on the bill to forward to Fibrus .. could this be done ? 

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This message was authored by: Daniel0210

Message posted on ‎25 Jul 2025 03:41 PM

Re: Broadband cancellation bill

Posted by a Superuser, not a Sky employee. Find out more

@StephenT2 

Sky would only pay up to £100 for broadband. Please read below about Sky switch credit

https://www.sky.com/help/articles/switching-credit-offer 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Mark39

Message posted on ‎25 Jul 2025 03:44 PM

Re: Broadband cancellation bill

Posted by a Superuser, not a Sky employee. Find out more

@StephenT2 any early termination charges will be shown on your Sky bill, which you can download here: https://www.sky.com/bill

 

Sky won't provide anything additional.

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