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Discussion topic: Broadband bill
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This message was authored by: HollySmith
Message posted on 18 Sep 2024 05:28 PM
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Broadband bill
My sky broadband was activated on the 18th (today) but didn't work and I'm waiting for an engineer to come tomorrow. But I received a bill and my bill starts from today even though my broadband isn't working and haven't had any broadband. (I'm broadband only)
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Sep 2024 05:31 PM
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Re: Broadband bill
The billing will start no matter if it is;t working or not. If the engineer gets it working tomorrow then you could ask Sky to apply a one day credit to your account which will be pennies.
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