Broadband Subscription monthly cost

[JohnCollins1]

I received an email from you in relaiton to the offers on my account ending soon.  It refers to a saving of €240.00  per annum but makes no reference anywhere to the montly cost, which I find very misleading.

Please confirm the proposed monthly cost when the current offer expires. 

[Chrisee]

@JohnCollins1 you are not talking to Sky when posting in thecforum you need to speak to an agent to clarify the offer. However before recontracting shop,around to see the likely cost from competitors for tgecsame product which should help to judge if Sky are offering you a decdnt deal.

[Daniel0210 · Accepted solution]

@JohnCollins1 
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky (Ireland) and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.