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Discussion topic: Bills

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Avatar for Dalem
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This message was authored by: Dalem

Message posted on ‎21 Mar 2025 04:51 PM

Bills

I can't afford my bill can I set up a promise to pay 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎21 Mar 2025 04:57 PM

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

Sky don't accept promises to pay, I'm afraid. 

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Message posted on ‎21 Mar 2025 05:02 PM

Re: Bills

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Unfortunately non payment of bills will lead to services being restricted unless payment is provided. Payment holidays/plans are only available on items taken out under a credit agreement like mobile phone hardware of the Sky Glass TV, the subscription servies have to be made monthly when due in full.

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This message was authored by: Dalem

Message posted on ‎21 Mar 2025 05:16 PM

Re: Bills

Is there a number I can call to actually speak to a person 

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Message posted on ‎21 Mar 2025 05:18 PM - last edited: ‎21 Mar 2025 05:20 PM

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more
@Dalem wrote:

Is there a number I can call to actually speak to a person 

The number is on sky's help page.  However, if your services are restricted due to non-payment then you cannot speak to anyone unless you pay if the system identifies you.  You may be able to circumvent by using a number they don't recognise but even then it is unlikely they will resume services.

I am just another Sky customer and my views are my own even if you don't like the answers
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