Discussion topic: Bills

This message was authored by: Natasha40 · ‎08 Apr 2024

Wanted to know, I had enough money payed into my account here on sky app but still took money by direct debit, and joined both tv, boardband the same day but the next bill both came out separately

This message was authored by: caesarome · ‎08 Apr 2024

If a direct debit is in place Sky will take the funds via this.

Are you saying you are being billed separately for TV and Broadband ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: MarkGoldsmith · ‎08 Apr 2024

You shouldn't manually pay your bill as that will likely be too late to stop the direct debit being taken, hence you get charged twice as your manual payment goes against the following months bill.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Bills

Bills

All Replies

Re: Bills

Re: Bills

Was this discussion not helpful?

Search Sky Community

Start a new discussion