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Discussion topic: Bills payments

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This message was authored by: Leaky35

Message posted on ‎19 Sep 2025 10:35 AM

Bills payments

Cancelled my contract and made final payment. 

Now they are still charging me monthly

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Sep 2025 10:38 AM

Re: Bills payments

Posted by a Superuser, not a Sky employee. Find out more

@Leaky35 

How did you cancel?

Did Sky send an email acknowledging the cancellation? 

(Billing continues throughout the notice period). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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This message was authored by: Leaky35

Message posted on ‎19 Sep 2025 07:56 PM

Re: Bills payments

Yes I hav had several messages since,

Saying sorry u hav left,with new offers

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This message was authored by: Daniel0210

Message posted on ‎19 Sep 2025 08:00 PM

Re: Bills payments

Posted by a Superuser, not a Sky employee. Find out more

@Leaky35 

What do future bills show particularly Octobers? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Leaky35

Message posted on ‎23 Sep 2025 11:14 AM

Re: Bills payments

Same thing payment of £112.99.

Like I am still under monthly contract

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Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Sep 2025 12:09 PM

Re: Bills payments

Posted by a Superuser, not a Sky employee. Find out more

@Leaky35 

Has your notice period now passed? Future bills may update after services end. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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