0

Discussion topic: Bills increased by 50%

Reply
This message was authored by Naz+Ait This message was authored by: Naz+Ait

Bills increased by 50%

I setup an 18mth deal for TV and broadband for £30p/m however the last couple payments have sneakily crept up and now sits at a £44 payment. I put up with the charge increase in April but this is too much more. Plus I'll soon have a SIM to add £6 to it, so where is all this coming from?!?
Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Bills increased by 50%

Posted by a Superuser, not a Sky employee. Find out more

When did you start this 18 month contract ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bills increased by 50%

Posted by a Superuser, not a Sky employee. Find out more

@Naz+Ait 

As @caesarome says how long ago did you take out this deal? A discounted deal may have recently expired or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.



▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Jezza07 This message was authored by: Jezza07

Re: Bills increased by 50%

If you dont negotiate a new deal will the Bill charge keep increasing every month? i will be paying £45.50 this month since my discount has ended will this increase again on the month of August?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bills increased by 50%

Posted by a Superuser, not a Sky employee. Find out more

@Jezza07 

The July increase may be a part month increase in which case August may be more. You can check your next few bills and see.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion