Discussion topic: Billing
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Message posted on 03 Sep 2025 01:39 PM
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Billing
How has sky manage to loose my direct debit information? My sky bill was due on the 1st and you somehow have not taken payment. This better not be on my credit history as this is your fault
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All Replies
Message posted on 03 Sep 2025 01:41 PM
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Re: Billing
Hi @FraserGreig Sorry, not our fault. Please see Welcome below for information on how the community works.
Message posted on 03 Sep 2025 01:42 PM
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Re: Billing
Not ours @FraserGreig In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
What makes you think Sky have lost the DD information? Have you spoken to Sky about this payment? Don't be tempted to make a manual payment yet.,
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 03 Sep 2025 01:48 PM
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Re: Billing
What does your bill here say regarding this payment:
https://www.sky.com/bill/tv-broadband-talk
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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