Discussion topic: Billing

This message was authored by: JMP123 · ‎31 Mar 2025

I entered into a contract for phone line and BB in November at£40 but now I'm being told the charge is £43 per month. What happened to the contract amount?

This message was authored by: Daniel0210 · ‎31 Mar 2025

@JMP123

The annual price increase (April in the UK) happened. There will be another one in April 2026 too.

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This message was authored by: caesarome · ‎31 Mar 2025

@JMP123

You should have either been sent an email or letter about the annual price increase as the price you pay is not fixed but the discount you have is.

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This message was authored by: PandJ2020 · ‎31 Mar 2025

@JMP123 wrote:
What happened to the contract amount?

The contract details how prices can change. (And they inevitably do)

You may be able to leave penalty-free though.

I am just another Sky customer and my views are my own even if you don't like the answers

Discussion topic: Billing

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