Discussion topic: Billing

This message was authored by: JMP123 · ‎31 Mar 2025

I entered into a contract for phone line and BB in November at£40 but now I'm being told the charge is £43 per month. What happened to the contract amount?

This message was authored by: Daniel0210 · ‎31 Mar 2025

@JMP123

The annual price increase (April in the UK) happened. There will be another one in April 2026 too.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎31 Mar 2025

@JMP123

You should have either been sent an email or letter about the annual price increase as the price you pay is not fixed but the discount you have is.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: PandJ2020 · ‎31 Mar 2025

@JMP123 wrote:
What happened to the contract amount?

The contract details how prices can change. (And they inevitably do)

You may be able to leave penalty-free though.

I am just another Sky customer and my views are my own even if you don't like the answers

Discussion topic: Billing

Billing

All Replies

Re: Billing

Re: Billing

Re: Billing

Was this discussion not helpful?

Bill

Bill

Final bill

Bill keeps increasing dramatically

Search Sky Community

Start a new discussion