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Discussion topic: Billing

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This message was authored by Gary69 This message was authored by: Gary69

Billing

My bill has increas and I'm only just managing to pay the lower amount and need to discuss this with some one, a would prefer a telephone conversation as I struggle to type.

my number is 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

You'll need to call, I'm afraid. Sky won't call you.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Gary69 
If you need to contact Sky, then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

If you get told they are in training then try again later or even tomorrow.

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