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Discussion topic: Billing

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Avatar for Hayaa
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This message was authored by: Hayaa

Message posted on ‎01 Nov 2025 02:14 PM

Billing

I've received an email saying I've not paid my bill, when I've ready paid it and on time and it's been taken from the bank, what should I do?
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Avatar for MightyQuinn
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Superuser
This message was authored by: MightyQuinn

Message posted on ‎01 Nov 2025 02:17 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hayaa   Just checking that you didn't make an unneccessary manual payment?

Welcome to the Sky Community Forum

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Nov 2025 02:26 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Hayaa 

Are you happy the email really is from Sky? Does it address you by your name?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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