Billing

[Muppett51]

Why am I suddenly being charged for phone calls in my local are etc?

[GD1]

@Muppett51  What calls package do you have?

[Muppett51]

I don't know what call packages I have and don't know where to find this information., thanks

[Daniel0210]

@Muppett51 

There's no such thing as local calls on Sky Talk. It depends on

• which Talk package you're on
• what time of day you made the call and
• the duration of the call ie; over 60 mins? 

[Muppett51]

Thank you I will call sky

[Daniel0210]

@Muppett51 

The current packages are

[Mark39]

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@Muppett51 wrote:

Why am I suddenly being charged for phone calls in my local are etc?

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@Muppett51 if you haven't been charged before for calls to 01, 02 or 03 numbers, you have a call package.

But you're still charged for calls lasting more than an hour, which may be the reason why you're seeing a charge now.

[Muppett51]

Thank you, that helps.