Discussion topic: Billing date change

This message was authored by: loonytune2 · ‎02 Jul 2025

I have changed payment date but direct debit has tried to come out. What do I do?

This message was authored by: Daniel0210 · ‎02 Jul 2025

Firstly don't forget that bills are generated 14 days before your payment date so depending on when you did this it might not kick in until next month.

Secondly if you're a new customer two payments have to be made before you can change the date.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: caesarome · ‎02 Jul 2025

@loonytune2

What is your billing date each month ?

When did you change this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: MightyQuinn · ‎02 Jul 2025

Hi @loonytune2 The payment date does not change immediately. Remember that bills are produced 14 days in advance of the payment date which may be the old one.

Welcome to the Sky Community

Discussion topic: Billing date change

Billing date change

All Replies

Re: Billing date change

Re: Billing date change

Re: Billing date change

Was this discussion not helpful?

Search Sky Community

Start a new discussion