Discussion topic: Billed incorrectly
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Message posted on 27 Jun 2024 04:22 PM
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Billed incorrectly
Hi, Why have I been charged £14 more for my mobile plan this month only?
last month £44, this month £58, future payments £44?
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Message posted on 27 Jun 2024 04:26 PM
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Re: Billed incorrectly
Are you new to Sky Mobile ?
Does that £58 bill cover 4 weeks or more ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Jun 2024 04:40 PM
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Re: Billed incorrectly
@Fig36 wrote:
Hi, Why have I been charged £14 more for my mobile plan this month only?
last month £44, this month £58, future payments £44?
Check the dates in your bill. It probably covers more than a month.
Message posted on 29 Jun 2024 09:47 PM
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Re: Billed incorrectly
I've been with sky for years. I'm currently half way through my most descent contract. No abnormal longer or shorter months
Message posted on 29 Jun 2024 10:01 PM
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Re: Billed incorrectly
As you would expect, we can't see your bill which makes it difficult to advise you. You could post an image (without any personally identifiable details). The alternative is to give Sky a call
Message posted on 29 Jun 2024 10:04 PM
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Re: Billed incorrectly
@caesarome wrote:
Does that £58 bill cover 4 weeks or more ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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