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Discussion topic: Billed even when not connected yet

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Avatar for Tommyvance1986
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This message was authored by: Tommyvance1986

Message posted on ‎06 Sep 2024 08:35 PM

Billed even when not connected yet

Why am I getting a bill for a tv streamer that I have not even unboxed and plugged in yet.
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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎06 Sep 2024 08:37 PM

Re: Billed even when not connected yet

Posted by a Superuser, not a Sky employee. Find out more

Your Puck is automatically activated 14 days after delivery whether you've set it up or not. You're billed from that date.

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