Billed 2 times for the same package

[Mcg8]

Whi in my bill have you charged me for 2 packages

[caesarome]

@Mcg8 

Have you made a manual payment ?

If not do theee charges cover the same date period ?

[Mcg8]

I have a direct debit set up and in my billing its saying my package 2 separate times with double the monthly charge.

[caesarome]

My question above still applies:

Does the charges cover the same date period.

Feel free to post an image of this bill if you want and if you do please blank out your name and account numbers.