0

Discussion topic: Bill

Reply
This message was authored by: Ktty

Bill

How my bill jump fekm £78 to £113 to £126 . Bill is £78 a month feel like ive been scam .because i spent 176 in one week . . Feel scam. Why sky
Reply

All Replies

This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Ktty 
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.


The most common reason for a bill increase (other than the inevitable annual price increase in April) is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: PandJ2020

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Ktty wrote:
How my bill jump fekm £78 to £113 to £126 . Bill is £78 a month feel like ive been scam .because i spent 176 in one week . . 

Almost certainly discounts expiring.  The differing amounts is the pro-rata reduction in discounts in-between expiring.

 


@Ktty wrote:
Feel scam. Why sky

Not a scam - simply implementing the contract you agreed.

I am just another Sky customer and my views are my own even if you don't like the answers
Reply